To clear your cache & cookies on Google Chrome:

  • Open the browser.
  • On the top right, click More (3 vertical dots).
  • Click ‘More tools’ and select ‘Clear browsing data'.
  • A pop-up will appear.
  • Choose a time range. To delete everything, select ‘All time’.
  • Check the boxes next to ‘Cookies and other site data’ and ‘Cached images and files’.
  • Click ‘Clear data’.

These steps will vary if you are using another browser.